IAM IS Support

Tender description

National Highways has a requirement for the ongoing provision of AssetWise Linear Network Management configured to enable Structures, Network Event Manager and Network Manager, provided by Bentley Systems. The service utilizes a configured solution for National Highways based on Bentleys COTS solutions. The service areas and capabilities included in the on-going AssetWise service will be Hosting Services to provide the infrastructure of the systems and services, Management Service to provide availability, capacity and performance management, Security Management to provide the management of access control, information rights and security protocols, support Desk covering the AssetWise service including Incidents, Service requests and Change requests, and Licensing Service to provide appropriate licenses for the infrastructure.