Information Technology Service Management (ITSM) Solution
Details
- Supplier(s)
- IFS MO Company
- Value
- GBP 66,834
- Duration
- 8 months
- Topic
- Software package and information systems
- Published
- 23 September 2025
- Source
- uk:find_a_tender
Tender description
The Council utilises the IFS Assyst IT Service Management (ITSM) system to support its service desk operations and IT asset management. This system is a business-critical application, underpinning the delivery of the Council's IT services by managing the inventory and lifecycle of IT assets, tracking incidents and changes, and maintaining key configuration and user data. Ongoing maintenance and support for the ITSM system are required, including software updates and user licensing management. ## Contract award
Timeline
- Completed: Award published23 September 2025Current notice
- Completed: Award date23 September 2025
- Completed: Contract expiry date8 June 2026
About the buyer
Rotherham Metropolitan Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@rotherham-metropolitan-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@rotherham-metropolitan-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@rotherham-metropolitan-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@rotherham-metropolitan-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@rotherham-metropolitan-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@rotherham-metropolitan-borough-council.gov |
32 similar open tenders
See more open tenders related to Information Technology Service Management (ITSM) Solution.
- Open tender
Internet of Things
- Open tender
Space Technology Solutions
- Open tender
ICT Hardware and Software
Related buyers
Buyers similar to Rotherham Metropolitan Borough Council.
- 1,104£1.0bn
- 963£695.6m
- 884£1.7bn
- 851£14.1bn
- 766£154.9m
- 736£1.1bn
- 680£1.4bn
- 581£22.6bn
- 555£2.9bn
- 540£268.4m
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.
