ET2501 - Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Care Centre
Details
- Topic
- Maintenance services of telecommunications equipment
- Published
- 19 September 2025
- Submission
- 3 November 2025
- Source
- ie:e_tenders
Tender description
The RSA is seeking tenders for the provision, licencing, support and maintenance of a cloud-based telephony solution for the RSA customer call centre as further described in the RFT documents attached to this notice. **The RSA intends to hold an in-person Tenderers' Briefing on Wednesday 01 October 2025 during which the RFT documentation and Tender submission requirements will be explained in order to aid Tenderers in the preparation of their Tenders - see section 4.6 of the RFT document for more information**
Timeline
- Completed: Tender published19 September 2025Current notice
- Completed: Submission date3 November 2025
About the buyer
Road Safety Authority (RSA) is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 50330000 · Maintenance services of telecommunications equipment
- 50332000 · Telecommunications-infrastructure maintenance services
- 50334400 · Communications system maintenance services
- 64200000 · Telecommunications services
- 64227000 · Integrated telecommunications services
- 72212511 · Desktop communications software development services
- 72300000 · Data services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov |
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