Technology Enabled Care Service (TEC)

Tender description

The Technology Enabled Care (TEC) Service is a preventative, countywide offer that provides digital equipment to promote wellbeing and support adults with care needs. It enables the continuous, automatic, and remote monitoring of real time emergencies and lifestyle changes, helping to manage and reduce risks associated with independent living. The service supports eligible adults across the county to maintain independence, safety, and wellbeing through a wide range of digital solutions. These include traditional telecare devices such as fall detectors and medication dispensers, as well as emerging technologies like smart home systems, voice activated tools, and AI driven monitoring. This technology is designed to empower individuals to remain independent for longer, receive more proactive and preventative support, and stay connected to their community, family, friends, and professionals. This approach aims to enhance outcomes and promote independence while ensuring resources are targeted where they are most needed, enabling a less intrusive and more dignified model of support. Overall, the service seeks to prevent, reduce, or delay the need for more intensive statutory services by improving wellbeing, identifying risks earlier, and providing a lower cost alternative to traditional care pathways.