Awarded contract

Agent Referred Telephone Payments Service via CCS RM1557.14 G-Cloud 14 Lot 2 Cloud Software

Details

Buyer
Southend-on-Sea Borough Council
Supplier(s)
Heycentric Ltd
Value
GBP 60,000
Duration
3 years
Topic
Financial and insurance services
Published
8 September 2025
Source
uk:contracts_finder

Tender description

Southend-on-Sea City Council is looking to continue the provision of the Agent Referred Telephone Payments Solution (currently provided by HeyCentric Limited) for citizens to make payment for goods or services by telephone to Southend-on-Sea City Council. Fully PCI DSS Complaint; Fully automated payment line with customisable menu options and script, Semi-Automated payment line and Agent supported payments.

Timeline

  1. Award date1 September 2025
  2. Award published8 September 2025
    Current notice
  3. Contract expiry date31 August 2028in 2 years

About the buyer

Southend-on-Sea Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 66000000 · Financial and insurance services
  • 79512000 · Call centre

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Decision makers

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