Supply of Operations and Managed Service for Application Programming Interface and Identity Management Solution

Tender description

The National Transport Authority is seeking a suitably qualified and experienced partner to provide a fully managed service and associated resources to support the development, integration, and ongoing operation of the Authority’s Identity Management (“IDM”) and Application Programming Interface (“API”) Gateway solutions on the Azure platform. The successful Tenderer will be required to deliver the Services across the following service areas: Azure Services; Architectural Services; Application Development; Technical Support Services, Business Continuity and Disaster Recovery; Security Services; Demand and Capacity Management; Availability and Service Quality; Risk Management; Continuous Improvement; Professional Services; Service Transition; and Governance and Reporting. In addition, to support the managed service and to deliver on these service areas and related business projects, the Authority requires the successful Tenderer to provide suitably qualified personnel for the following key roles: API/IDM Developer for Managed Azure Services; Technical Business Analyst for Azure API/IDM Services; Tester for Azure API/IDM Environment; Azure Architect for API/IDM Environment; and Information and Operations ICT Manager. The full scope of service requirements can be found in the CFT documentation. The expected term of the contract will be for an initial period of two years. If the Services are deemed to be satisfactory, the Contract may be renewed annually up to a maximum of two years after the end of the second year. Interested parties are invited to tender for this contract. While the Authority estimates that the value of this contract based on it’s maximum term is €2,811,658, it reserves the right to spend up to €3,233,406.