CareSurround Device Management Platform Friends and Family App

Tender description

The South Lanarkshire University Health and Social Care partnership (SLUHSCP) TEC team procured Amazon Alexa Show 8 devices and support services from CENSIS at the start of the year via a negotiated tendering procedure. CENSIS are now looking to develop a friends and family app and link personal subscription accounts e.g. Spotify/amazon music. The SLUHSCP TEC team would have funding available for this requirement through the 5G Glasgow Region Grant. Lot 1: CENSIS Care Surround provides a service to South Lanarkshire Council that allows it to manage consumer devices as part of social care pathways. CENSIS discussed with the Council the possibility of adding functionality to the service via a mobile app that would allow friends and family of care users to be included in the digital aspects of their care, including calling into their managed consumer devices and receiving notifications about their care. In order to do this, CENSIS need to start work on scoping the full requirements, constraints, and functionality. Then CENSIS can develop a demo, engage in testing with the Council and initial users, before co-designing and producing a full, polished version of the app. CENSIS would also want to create documentation and provide support time to help with technical issues, training, and development of necessary customisations.