Request for Information (RFI) For Translation Solution
Details
- Topic
- Foreign language translation software package
- Published
- 20 August 2025
- Source
- ie:e_tenders
Tender description
Revenue has a number of public offices that provide a walk in service for the public. As part of this service, Revenue customer service representatives are on the floor to direct customers to the relevant areas. To provide a more efficient and user-friendly process we are looking for a translation solution for our customer service representatives to use to help assist via a translation app/device in communication with customers where English would not be their first language, this would be in real time. This could be a handheld device or an app that can be downloaded on to a mobile device. The solution should be independent of the Revenue domain. Due to the confidential nature of the work Revenue undertakes all Revenue data must remain located within the EEA. All solutions must be GDPR-compliant.
Timeline
- Completed: Pre-tender published20 August 2025Current notice
About the buyer
Office of the Revenue Commissioners is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48740000 · Foreign language translation software package
- 48900000 · Miscellaneous software package and computer systems
- 64200000 · Telecommunications services
- 75100000 · Administration services
- 79500000 · Office-support services
- 79530000 · Translation services
- 79900000 · Miscellaneous business and business-related services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov |
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