Awarded contract

Quail AI

Details

Buyer: Surrey and Borders Partnership NHS Foundation Trust
Supplier(s): Quantium Health Limited
Value: GBP 108,000
Duration: 3 years
Topic: IT software package
Published: 12 August 2025
Source: uk:contracts_finder

Tender description

Quail is an AI-powered patient experience and safety analytics platform developed by Buckinghamshire Healthcare NHS Trust in partnership with Quantium. The system transforms unstructured patient feedback from complaints, PALS, and incidents into actionable insights by automatically identifying themes, trends, and improvement opportunities that manual methods miss.

Timeline

Completed: Award date4 August 2025
Completed: Award published12 August 2025
Current notice
Next: Contract expiry date2 August 2028in 2 years

About the buyer

Surrey and Borders Partnership NHS Foundation Trust is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48517000 · IT software package

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@surrey-and-borders-partnership-nhs-foundation-trust.gov
Commercial Director	+44 •••• ••••••	••••••••@surrey-and-borders-partnership-nhs-foundation-trust.gov
Procurement Manager	+44 •••• ••••••	••••••••@surrey-and-borders-partnership-nhs-foundation-trust.gov
Category Lead	+44 •••• ••••••	••••••••@surrey-and-borders-partnership-nhs-foundation-trust.gov
Senior Buyer	+44 •••• ••••••	••••••••@surrey-and-borders-partnership-nhs-foundation-trust.gov
Contracts Manager	+44 •••• ••••••	••••••••@surrey-and-borders-partnership-nhs-foundation-trust.gov