Expired contract

EOL AI Customer Chat Bot

Details

Buyer: British Council
Supplier(s): AWTG Ltd
Value: GBP 168,990
Duration: 7 months
Topic: Customer Relation Management software package
Published: 13 August 2025
Source: uk:find_a_tender

Tender description

British Council is looking to award and contract to an expert service provider with an already tried and tested AI powered Chat bot to support with customer journey on its English Online website. ## Contract award

Timeline

Completed: Award date11 August 2025
Completed: Award published13 August 2025
Current notice
Completed: Contract expiry date6 March 2026

About the buyer

British Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48445000 · Customer Relation Management software package
48481000 · Sales or marketing software package

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@british-council.gov
Commercial Director	+44 •••• ••••••	••••••••@british-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@british-council.gov
Category Lead	+44 •••• ••••••	••••••••@british-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@british-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@british-council.gov