NWUHG - EPR Unified Digital Health Target Operating Model Implementation Service
Details
- Supplier(s)
- ARCA Resourcing Ltd
- Value
- £175,000
- Duration
- 6 months
- Topic
- Business and management consultancy services
- Published
- 6 August 2025
- Source
- uk:contracts_finder
Tender description
The Norfolk and Waveney University Hospital Group (NWUHG), comprising NNUH, JPUH, and QEHKL, has agreed on a unified Digital Target Operating Model (TOM) to address fragmented service delivery, low digital maturity, skills shortages, and operational inefficiencies across its three Trusts. The TOM underpins key programmes, notably the Electronic Patient Record (EPR) go-live in March 2026, and supports the long-term strategic goal of delivering consistent, high-quality care across the group. The transformation partner will support and supplement implementation of the Digital TOM, enabling foundational change within 6 months, aligned to the T0 phase of the NWUHG delivery roadmap. This is expected to be delivered over a fixed 6-month period.
Timeline
- Completed: Award date21 July 2025
- Completed: Award published6 August 2025Current notice
- Completed: Contract expiry date21 January 2026
About the buyer
Norfolk and Norwich University Hospitals NHS Foundation Trust runs a teaching hospital for Norfolk and north Suffolk. The trust buys as an NHS trust with its own procurement team. Much collaborative buying runs through the Norfolk and Waveney Procurement Collaboration, a partnership of every NHS provider trust in the local Integrated Care System.
A forward pipeline of upcoming procurement opportunities is published and updated regularly.
Over the past 5 years, most of Norfolk and Norwich University Hospitals NHS Foundation Trust's contract awards have been in medical equipment and pharmaceuticals, health and social work and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@norfolk-and-norwich-university-hospitals-nhs-foundation-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@norfolk-and-norwich-university-hospitals-nhs-foundation-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@norfolk-and-norwich-university-hospitals-nhs-foundation-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@norfolk-and-norwich-university-hospitals-nhs-foundation-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@norfolk-and-norwich-university-hospitals-nhs-foundation-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@norfolk-and-norwich-university-hospitals-nhs-foundation-trust.gov |
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