Closed tender

RFT for the Provision of an Artificial Intelligence (AI) Powered Virtual Assistant (Chatbot) to TUS

Details

Topic
Educational software development services
Published
1 August 2025
Submission
29 August 2025

Tender description

The University is seeking proposals from qualified vendors for the design, development, implementation, and support of an AI-powered chatbot platform. This virtual assistant will serve students, staff, and visitors by delivering instant, accurate, and context-aware responses across academic, administrative, and technical areas. The platform will establish a foundation for advanced AI capabilities to analyse historical data, uncover patterns, and enhance student success. The aim of this tender is to select a vendor with a proven track record, capable of delivering and supporting an AI-driven Student Engagement Platform. The virtual assistant will provide 365 24/7 multilingual support for students across a multi-campus environment, improving access to key services and information.

Timeline

  1. Completed: Tender published1 August 2025
    Current notice
  2. Completed: Submission date29 August 2025

About the buyer

Technological University of the Shannon: Midlands Midwest (TUSMM) is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72212190 · Educational software development services
  • 72212600 · Database and operating software development services
  • 72267100 · Maintenance of information technology software
  • 72300000 · Data services
  • 72315000 · Data network management and support services

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Decision makers

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