Installation, Repairs and Maintenance of Door Entry Systems

Tender description

Lancaster City Council seeks a qualified contractor to deliver maintenance and responsive repairs for intercom systems across 129 communal blocks (853 flats). The contract includes six-monthly inspections, emergency call-out cover, real-time reporting, and coordination with residents. Responsibilities cover intercom fascia, door entry systems, fireman’s switch testing, and spare parts management. Contractors must meet set response times, maintain certifications, and comply with all health and safety regulations. Quality assurance, inventory control, and data privacy compliance are essential. The ability to perform minor security and structural repairs to access points is desirable. Performance will be regularly monitored, and innovation is encouraged.