Jersey Airport, Departure Lounge Customer Experience Consultant
Details
- Buyer
- Ports of Jersey
- Topic
- Construction work
- Published
- 16 July 2025
- Submission
- 11 August 2025
- Source
- uk:procontracts
Tender description
For the Consultant to provide full services as detailed within the CX Consultant role for the delivery of the Jersey Airport departure lounge redevelopment project. These services will be provided in relation to an operational airport, which will remain so throughout the works. Detailed consideration therefore needs to be given during the delivery stages to limit, as much as possible, any impact on airport operations, and all its users, beyond just the sequential closure of the phased area of construction. The appointed CX Consultant will be expected to proactively participate in ongoing design meetings, project meetings, and risk workshops throughout the delivery stages to assist with mitigating / minimising operational disruption and maximising the customer experience. Keywords: Customer Experience, CX, Operational Airport
Timeline
- Completed: Tender published16 July 2025Current notice
- Completed: Submission date11 August 2025
About the buyer
Ports of Jersey is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 45000000 · Construction work
- 63000000 · Supporting and auxiliary transport services; travel agencies services
- 79342300 · Customer services
- 79900000 · Miscellaneous business and business-related services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@ports-of-jersey.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@ports-of-jersey.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@ports-of-jersey.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@ports-of-jersey.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@ports-of-jersey.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@ports-of-jersey.gov |
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