Closed tender

Request for Tenders for the provision of a Ticket Tracking System

Details

Buyer: Office of the Revenue Commissioners
Value: EUR 7,500,000
Topic: Software package and information systems
Published: 4 July 2025
Submission: 20 August 2025
Source: ie:e_tenders

Tender description

This public procurement competition relates to the provision of a Ticket Tracking System and affiliate functionality to allow Revenue to modernise the internal handling of customer queries.

Timeline

Completed: Tender published4 July 2025
Current notice
Completed: Submission date20 August 2025

About the buyer

Office of the Revenue Commissioners is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48000000 · Software package and information systems
72000000 · IT services: consulting, software development, Internet and support
72300000 · Data services
72500000 · Computer-related services
72510000 · Computer-related management services
72590000 · Computer-related professional services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@office-of-the-revenue-commissioners.gov
Commercial Director	+44 •••• ••••••	••••••••@office-of-the-revenue-commissioners.gov
Procurement Manager	+44 •••• ••••••	••••••••@office-of-the-revenue-commissioners.gov
Category Lead	+44 •••• ••••••	••••••••@office-of-the-revenue-commissioners.gov
Senior Buyer	+44 •••• ••••••	••••••••@office-of-the-revenue-commissioners.gov
Contracts Manager	+44 •••• ••••••	••••••••@office-of-the-revenue-commissioners.gov