Awarded contract

Friends & Family Test (FFT)

Details

Buyer
Norfolk and Norwich University Hospitals NHS Foundation Trust
Supplier(s)
CIVICA UK LIMITED
Value
GBP 95,522
Duration
3 years
Topic
Survey analysis services
Published
23 June 2025
Source
uk:contracts_finder

Tender description

For the provision of a Service that enables the Norfolk and Norwich University Hospital NHS Foundation Trust, The Queen Elizabeth Hospital NHS Foundation Trust and Norfolk Community Health and Care NHS Trust to meet their Friends and Family Test (FFT) regulatory requirements and to collect and act upon feedback from patients, visitors and carers in a consistent, organised and timely manner.

Timeline

  1. Award date1 April 2025
  2. Award published23 June 2025
    Current notice
  3. Contract expiry date7 April 2028in 2 years

About the buyer

Norfolk and Norwich University Hospitals NHS Foundation Trust is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79311300 · Survey analysis services

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Decision makers

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