Awarded contract

Customer Transactional Surveys 2025

Details

Value
GBP 81,755
Duration
2 years
Topic
Customer satisfaction survey
Published
16 June 2025

Tender description

*This is for information only, as the contract has been awarded* The scope of services will include: • Sending surveys for a number of transactional services by SMS, email and CATI • Provision of an interactive online dashboard to monitor responses in real time • Sentiment and key driver analysis The full details of the services are set out in the specification.

Timeline

  1. Completed: Award published16 June 2025
    Current notice
  2. Completed: Award date1 July 2025
  3. Next: Contract expiry date30 June 2027in 10 months

About the buyer

West Kent Housing Association is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79342311 · Customer satisfaction survey

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Decision makers

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