Awarded contract

PR2253 - Digital Ombudsman

Details

Buyer: Parliamentary and Health Service Ombudsman
Supplier(s): Reply Limited
Value: GBP 4,500,000
Duration: 2 years
Topic: Software programming and consultancy services
Published: 11 June 2025
Source: uk:contracts_finder

Tender description

The Digital Ombudsman Contract to enhance the casework system by using digital technologies. PHSO will work with a chosen Digital Partner over the duration of the contract.

Timeline

Completed: Award date10 June 2025
Completed: Award published11 June 2025
Current notice
Next: Contract expiry date9 June 2027in 9 months

About the buyer

Parliamentary and Health Service Ombudsman is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72200000 · Software programming and consultancy services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@parliamentary-and-health-service-ombudsman.gov
Commercial Director	+44 •••• ••••••	••••••••@parliamentary-and-health-service-ombudsman.gov
Procurement Manager	+44 •••• ••••••	••••••••@parliamentary-and-health-service-ombudsman.gov
Category Lead	+44 •••• ••••••	••••••••@parliamentary-and-health-service-ombudsman.gov
Senior Buyer	+44 •••• ••••••	••••••••@parliamentary-and-health-service-ombudsman.gov
Contracts Manager	+44 •••• ••••••	••••••••@parliamentary-and-health-service-ombudsman.gov

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