The Provision of a Microsoft Service Delivery Partner for Welsh Government

Tender description

A contract has been awarded for a service partner that will provide a managed service for the Welsh Government Microsoft tenant, which provides educational tools and services to schools across Wales. This initiative ensures that all learners have access to the same tools, promoting equity in education. The integration of Microsoft services within the Hwb Programme exemplifies the commitment to enhance digital learning and ensure all learners have the necessary support to succeed. The service partner will manage the maintenance and configuration of the Hwb Microsoft 365 (M365) tenant with a focus on maintaining, securing, and optimising the environment for all users, as well as improving the resilience and responsiveness of the support service available to local authorities.