9315 Claims Management System
Details
- Topic
- Software package and information systems
- Published
- 5 June 2025
- Submission
- 3 July 2025
- Source
- ie:e_tenders
Tender description
The current Claims Management System (CMS) is based on an on-premises version of Microsoft Dynamics. The CMS is now end-of-life, and a replacement system/package is being sought to address the end-of-life status and include improvements that have been identified in business process list above. The CIÉ Group Claims and Risk Office is seeking a comprehensive claims management solution and related services to streamline and enhance its internal processes. The Solution should enhance operational efficiency, improve data security, and boost overall productivity within the CIÉ Group Claims and Risk Office and CIÉ. The preferred Solution is a Software-as-a-Service (SaaS) model, with single sign-on (SSO) functionality to ensure seamless and secure access for CIÉ employees and be capable of managing and supporting core business processes, additional details included in the PQQ document.
Timeline
- Completed: Tender published5 June 2025Current notice
- Completed: Submission date3 July 2025
About the buyer
Coras Iompair Eireann (CIE) is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
- 48100000 · Industry specific software package
- 48200000 · Networking, Internet and intranet software package
- 48300000 · Document creation, drawing, imaging, scheduling and productivity software package
- 48400000 · Business transaction and personal business software package
- 48500000 · Communication and multimedia software package
- 48600000 · Database and operating software package
- 48700000 · Software package utilities
- 48800000 · Information systems and servers
- 48900000 · Miscellaneous software package and computer systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@coras-iompair-eireann-cie.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@coras-iompair-eireann-cie.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@coras-iompair-eireann-cie.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@coras-iompair-eireann-cie.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@coras-iompair-eireann-cie.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@coras-iompair-eireann-cie.gov |
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