Stale Pre-tender
Contact Centre Software/Contact Centre as a Solution
Details
- Buyer
- Riverside
- Topic
- Communication software package
- Published
- 30 May 2025
- Source
- uk:find_a_tender
Tender description
The provision (implementation and ongoing support) of Contact Centre Software solution, potentially to include Workforce Management capabilities. A 5+ year contract is currently desired with an estimated value of approximately £2.5 million.
Timeline
- Completed: Pre-tender published30 May 2025Current notice
About the buyer
Riverside is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48510000 · Communication software package
- 72212333 · Contact management software development services
- 72261000 · Software support services
- 72263000 · Software implementation services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@riverside.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@riverside.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@riverside.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@riverside.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@riverside.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@riverside.gov |
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