Awarded contract

IT Service Management Solutions Software

Details

Buyer: Hampshire County Council
Supplier(s): CRAYON LIMITED
Value: GBP 1,563,968
Duration: 8 years
Topic: System management software package
Published: 7 January 2025
Source: uk:contracts_finder

Tender description

Hampshire County Council currently utilises IT Service Management (ITSM) tool, IVANTI. This software manages several key areas, including: Configuration Management Hardware Asset Management Knowledge Management/Self-Service Portal Service Catalogues and Requests The Council requires ongoing software licensing and support maintenance for this software and has awarded a contract for this. Call Off from the KSC Software Products and Associated Services framework, reference number Y23065.

Timeline

Completed: Award published7 January 2025
Current notice
Completed: Award date26 January 2025
Next: Contract expiry date25 January 2033in 6 years

About the buyer

Hampshire County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48781000 · System management software package

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@hampshire-county-council.gov
Commercial Director	+44 •••• ••••••	••••••••@hampshire-county-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@hampshire-county-council.gov
Category Lead	+44 •••• ••••••	••••••••@hampshire-county-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@hampshire-county-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@hampshire-county-council.gov