Awarded contract
Contact Centre Delivery Partner
Details
- Supplier(s)
- TTEC Digital
- Value
- GBP 205,960
- Duration
- 3 years
- Topic
- Call centre
- Published
- 9 January 2025
- Source
- uk:contracts_finder
Tender description
West Midlands Combined Authority is awarding a contract to TTEC Consulting Ltd for the supply of a Microsoft`s Dynamics 365 Contact Centre via a compliant GCloud 14 call off award process.
Timeline
- Completed: Award date19 December 2024
- Completed: Award published9 January 2025Current notice
- Next: Contract expiry date30 April 2028in 2 years
About the buyer
West Midlands Combined Authority is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@west-midlands-combined-authority.gov |
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