Blue Prism Licence & Support

Tender description

Dudley MBC have recently completed a successful pilot of Robotic Process Automation (RPA) software using the Blue Prism product and are now running live workloads using a single licence. This licence is due to expire on 24th October 2024. This licence, and the associated development environment, are hosted on-premises on our own virtual machines. We expect to require additional licences for Blue Prism in the future, so that we can scale our environment as our workloads grow. In addition, we recognise that as we expand our use of Blue Prism, we may require expert advice and support from experienced consultants and developers. Lot1: 1.1 Provision of one Blue Prism licence to commence October 24th 2024 for a period of three years. 1.2 An optional additional two Blue Prism licences, to be called off when decided by Dudley MBC (this may be at the start of the contract or a later date), and to co-terminate with the single licence referred to in lot 1.1 above. 1.3 Note that additional licences in lot 1.2 will not be charged until explicitly called off by Dudley MBC. 1.4 Prices shall be fixed for the life of the contract. Lot 2: 2.1 Provision of expert advice and support in the use of Blue Prism software with a minimum of zero up to a maximum of twenty days in the first twelve months of the life of this contract. 2.2 Provision of expert advice and support in the use of Blue Prism software with a minimum of zero up to a maximum of fifteen days in the remaining life of this contract following the first twelve months. 2.3 Provision of expert advice and support in the use of Blue Prism software in excess of the amounts defined in lots 2.1 and 2.2, with a minimum of zero days. 2.4 Note that the advice and support defined in lots 2.1, 2.2 and 2.3 will not be charged until explicitly called off by Dudley MBC. There will be no minimum commitment to use any days, and each day called off will be itemised and charged separately, with a monthly statement and invoice detailing days used in the preceding month. 2.5 We expect that suppliers will wish to provide a price per day or per hour, but alternative proposals will be considered. Hourly pricing is preferred, with only hours used being billed. 2.6 Prices shall be fixed for the life of this contract. Suppliers may bid for either or both lots, and your proposal should make clear which lot(s) you are bidding for. Suppliers should clearly demonstrate in their submission that they have a deep understanding of the Blue Prism product set, and also detail their experience of working with UK Local Authorities, including the outcomes they have enabled as a result of this work. Lot 1: Blue Prism Licences Lot1: 1.1 Provision of one Blue Prism licence to commence October 24th 2024 for a period of three years. 1.2 An optional additional two Blue Prism licences, to be called off when decided by Dudley MBC (this may be at the start of the contract or a later date), and to co-terminate with the single licence referred to in lot 1.1 above. 1.3 Note that additional licences in lot 1.2 will not be charged until explicitly called off by Dudley MBC. 1.4 Prices shall be fixed for the life of the contract. Lot 2: Support Services 2.1 Provision of expert advice and support in the use of Blue Prism software with a minimum of zero up to a maximum of twenty days in the first twelve months of the life of this contract. 2.2 Provision of expert advice and support in the use of Blue Prism software with a minimum of zero up to a maximum of fifteen days in the remaining life of this contract following the first twelve months. 2.3 Provision of expert advice and support in the use of Blue Prism software in excess of the amounts defined in lots 2.1 and 2.2, with a minimum of zero days. 2.4 Note that the advice and support defined in lots 2.1, 2.2 and 2.3 will not be charged until explicitly called off by Dudley MBC. There will be no minimum commitment to use any days, and each day called off will be itemised and charged separately, with a monthly statement and invoice detailing days used in the preceding month. 2.5 We expect that suppliers will wish to provide a price per day or per hour, but alternative proposals will be considered. Hourly pricing is preferred, with only hours used being billed. 2.6 Prices shall be fixed for the life of this contract.