Awarded contract

Contact Centre Telephone Solution

Details

Buyer
Rhondda Cynon Taf CBC
Supplier(s)
HYBRIT SERVICES LTD
Value
GBP 187,200
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
6 May 2025
Source
uk:find_a_tender

Tender description

Provision of an omni-channel Contact Centre telephony platform for the Council's Coporate Contact Centre. The Council is to enter into a new short term contract with an alternative platform provider, recommended by the contact centre software provider. This is a new short term contract to coincide with the contact centre existing software licence term. ## Contract award

Timeline

  1. Award published6 May 2025
    Current notice
  2. Award date6 May 2025
  3. Contract expiry date31 May 2027in 9 months

About the buyer

Rhondda Cynon Taf CBC is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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