EAST0779 - Provision of Warden Alarm Response Services
Details
- Value
- GBP 240,000
- Topic
- Alarm-monitoring services
- Published
- 23 April 2025
- Submission
- 23 May 2025
- Source
- uk:find_a_tender
Tender description
Eastlight is seeking to appoint a suitably qualified and experienced service provider to deliver a comprehensive 24‑hour Support Alarm Call Handling Service. The successful partner will be responsible for delivering a responsive, reliable, and customer‑focused call monitoring and escalation service to support Eastlight residents who use our alarm, telecare, or emergency call devices. The contract will run for an initial period of three (3) years, commencing on or around 1 July 2025. Eastlight reserves the right to extend the contract by up to two (2) additional periods of twelve (12) months each, subject to mutual agreement and satisfactory performance.
Timeline
- Completed: Tender published23 April 2025Current notice
- Completed: Submission date23 May 2025
About the buyer
Eastlight Community Homes is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79711000 · Alarm-monitoring services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@eastlight-community-homes.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@eastlight-community-homes.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@eastlight-community-homes.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@eastlight-community-homes.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@eastlight-community-homes.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@eastlight-community-homes.gov |
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