ePR Device Refresh (iPads)

Tender description

The Trust seeks to transition from purchasing ambulance issued Getac rugged laptops to leasing end-user issued iPads, with an initial rollout of 3,500 iPads across its sites by June 2025. The Supplier will handle all aspects of the rollout, including setup of new iPads with accessories, asset tags, and registration on Apple Care Manager. Lot 1: The Trust seeks to transition from purchasing ambulance issued Getac rugged laptops to leasing end-user issued iPads, with an initial rollout of 1,700 iPads across its sites by end of April 2025. The Supplier MAY be required to handle the aspects of the rollout, including setup of new iPads with SIM Cards/eSIMs, accessories, asset tags, registration on Apple Care for Enterprise and Apple Care OS. The supplier MAY manage logistics, including secure storage and bonded warehousing. <br/> <br/>Rollout of new devices, along with Apple Financial Services (AFS), AppleCare OS Support (ACOS), and a dedicated account manager, will be required for the duration of the contract, with SLAs to be agreed upon with the selected bidder.