CJS2_152a_bis Enhancing User Intelligence for CAMS : User uptake and user requirements activities

Tender description

ECMWF, as the European Commission’s entrusted Entity for operating Copernicus Atmosphere Monitoring Service (CAMS), invites tenders for services to support, with the management of the relationship between CAMS and its different user communities, with the overarching goal to ensure the best possible use of the products by the Copernicus core users and to their full satisfaction. ECMWF intends to award a single Framework Agreement for a period of maximum 32 month, which shall be implemented via a single Service Contract expected to commence in October 2025. Portal instructions: Some of the ITT documents are accessible under the ‘Attachments’ box at bottom right of this page. The full set of ITT documents which are provided inside the response questionnaire are only accessible by registering an interest in this opportunity (see the 'Expression of interest window' at top right). Please refer initially to the ‘ECMWF eProcurement Portal Guidance for suppliers’ file in the Attachments box as this document will help you navigate the portal and locate the necessary information in order to submit a proposal. Please note that the contact email address shown under 'Contact details' is not monitored, and any messages sent to this email address will not be attended to. Questions / clarifications concerning this ITT must be submitted by completing the Excel form “CJS2_152a_bis Request for clarification form.xlsx” via the Messaging area of the ITT, which can be accessed through the My Activities page of the Portal once you have logged-in and registered your interest in this opportunity. Keywords: Enhancing , User Intelligence