Awarded contract

Uniform Software Maintenance and Upgrade Service

Details

Buyer: Caerphilly County Borough Council
Supplier(s): IDOX SOFTWARE LTD
Topic: Information technology services
Published: 25 March 2025
Source: uk:sell2wales

Tender description

Award of contract following a direct award call off process being undertaken for the maintenance and upgrade of Uniform Software from Crown Commercial Services (CCS) Vertical Application Software (VAS) Framework RM6259.The system has embedded and configurable workflow management capabilities (Enterprise), refined through ongoing business process review, which drives individual caseload management and performance, through a traffic light system which identifies key tasks and miles stones and targets. It also incorporates powerful tools that enable managers to visually assess individual officer workloads and performance, allocate and reallocate cases and identify performance issues using live data.

Timeline

Completed: Award date24 March 2025
Completed: Award published25 March 2025
Current notice

About the buyer

Caerphilly County Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72222300 · Information technology services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@caerphilly-county-borough-council.gov
Commercial Director	+44 •••• ••••••	••••••••@caerphilly-county-borough-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@caerphilly-county-borough-council.gov
Category Lead	+44 •••• ••••••	••••••••@caerphilly-county-borough-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@caerphilly-county-borough-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@caerphilly-county-borough-council.gov