Expired contract

Understanding Fixed, Mobile and OCS voice calls among businesses

Details

Value
GBP 104,995
Duration
5 months
Topic
Market research services
Published
13 March 2025

Tender description

This research is required to explore the use and perceptions of OCS, including both voice-only and video calls, in an SME business context. We are specifically interested in businesses' use and perception of OCS in comparison to traditional fixed and mobile voice services, to understand the place and function of both OCS and traditional telecoms services in the voice calls markets. In light of the growing use of OCS, we want to understand how the perception and use of those services have changed among SME businesses, particularly any notable changes since the 2021 WVMR.

Timeline

  1. Completed: Award date4 February 2025
  2. Completed: Award published13 March 2025
    Current notice
  3. Completed: Contract expiry date30 June 2025

About the buyer

Office of Communications (Ofcom) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79310000 · Market research services

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