Tenant Satisfaction Survey
Details
- Topic
- Survey services
- Published
- 11 March 2025
- Submission
- 1 April 2025
- Source
- uk:find_a_tender
Tender description
The Tenant Satisfaction Measures introduced on 1st April 2023 consist of a set of perception measures and a set of management measures that all housing associations now need to report on. We are looking to appoint a research company to conduct a survey with our tenants and customers in line with the TSM perception survey guidelines. We have an internal data and insight team and will require access the raw data, as well as the analysis provided by the successful partner. We now have data available from; a trial TSM in October 2022, TSM 2023/24, TSM 2024/25 to measure against any changes. This contract is for the delivery of the first survey in June/July 2025.
Timeline
- Completed: Pre-tender published11 March 2025Current notice
About the buyer
Wythenshawe Community Housing Group is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79311000 · Survey services
- 79311200 · Survey conduction services
- 79311210 · Telephone survey services
- 79342311 · Customer satisfaction survey
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@wythenshawe-community-housing-group.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@wythenshawe-community-housing-group.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@wythenshawe-community-housing-group.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@wythenshawe-community-housing-group.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@wythenshawe-community-housing-group.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@wythenshawe-community-housing-group.gov |
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