Direct Payment Support Services

Tender description

The Council wishes to establish a Framework Agreement for the provision of Direct Payment Support Services to provide a range of support to citizens using Direct Payments to deliver all the services across Adults and Children’s such as:• Ongoing advice and support• Advising citizens of client contributions • Personal Care Assistant recruitment• Managed accounts – managing citizen’s Direct Payment where they are unable to do so• Payroll and HMRC services• Arranging Carer and Personal Assistant Insurance• Arrange DBS checksThe service will be provided to citizens assessed as being eligible for Social Care services who choose to take all or part of their Personal Budget as a Direct Payment, and for citizens who require support to manage Direct Payments.These services will be delivered across both Adults and Children’s. The framework agreement will be available for use by Birmingham’s Children’s Trust and Special Educational Needs (SEN) and Disability. Lot 1: The service is for citizens assessed as being eligible for Social Care services who choose to take all or part of their Personal Budget as a Direct Payment and for citizens who require support to manage Direct Payments. Services to be delivered include the following: • Support and advice for individuals and families to manage Direct Payments• Direct Payments Support Services around employment and recruitment of PAs• Third Party Supported Accounts/ Managed Accounts• Payroll servicesThe services will be delivered against ‘Upper Tolerance Prices’, which have been set by the Council. At the point of tender, Providers will be able to bid below the Prices set by the Local Authority.The Framework Agreement will be awarded up to a maximum of three providers.