Expired contract

Customer Relationship Management Tool for BCP Leisure Centres

Details

Value
£146,208.31
Duration
2 years
Topic
Software package and information systems
Published
29 February 2024

Tender description

Customer Relationship Management cloud software product which is used for online services including payment services, booking fitness sessions, and new memberships. This contract is for the use of Gladstone Leisure Management software - Leisure Centre Management software used by Two Riversmeet and Bournemouth Indoor Bowls Centre (BIBC), Dolphin Leisure Centre, Rossmore Leisure Centre and Ashdown Leisure Centre. Under this agreement each Leisure Centre will have an individual site licence that includes 6 logins. Following configuration, all Leisure Centres will be moved to the Gladstone 360 product to ensure consistency across all sites. Contract award via the CCS G-Cloud 13 Framework.

Timeline

  1. Completed: Award published29 February 2024
    Current notice
  2. Completed: Award date1 March 2024
  3. Completed: Contract expiry date28 February 2026

About the buyer

Bournemouth Christchurch and Poole Council is a local authority that buys through its Procurement and Contract Management Service, a team of 24 procurement and contract management professionals. The team runs a category management approach that gives a cross-council view of every spend area. Goods, services and works are bought either by invitation to quote or by competitive tender.

Over the past 5 years, most of Bournemouth Christchurch and Poole Council's contract awards have been in health and social work, IT services and transport equipment.

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Decision makers

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Procurement Manager+44 •••• ••••••
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