Awarded contract

Consular Customer Satisfaction Insight - Assistance Cases

Details

Supplier(s)
IFF Resarch
Value
GBP 930,000
Duration
3 years
Topic
Research services
Published
28 February 2024

Tender description

The Authority has a requirement for continuous qualitative evaluation of Consular assistance services among recent service users. These are primarily British people who have sought our assistance around the world when they have needed help. The research will include ongoing tracking work as well as smaller, ad hoc projects throughout the year.

Timeline

  1. Completed: Award published28 February 2024
    Current notice
  2. Completed: Award date1 April 2024
  3. Next: Contract expiry date31 March 2027in 7 months

About the buyer

Foreign, Commonwealth and Development Office is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 73110000 · Research services

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