WFD Systems Development

Tender description

WFD is seeking a technology service provider that can partner with WFD to manage a systems transformation and design and deliver the improvements or new solutions required. The key features of the transformation programme and target architecture will be: • A new data strategy and single data warehouse; • Robust requirements-gathering framework; • Standardised application development; • Effective change management processes; • Redeveloped application(s) for managing new opportunities, programmes during implementation, and monitoring risks, activities, outputs, and outcomes associated across the portfolio; • Designing and delivering a single reporting tool; and • Developing a new contact/stakeholder management application. Lot 1: Following a recent systems architecture review, WFD has decided to initiate a transformation programme to transition its current cloud-based corporate systems architecture powered by the Microsoft 365 platform and other external systems to a target architecture that ensures applications are able to efficiently integrate, adapt with the organisation, and provide the level of organisational reporting required at all levels. WFD is seeking a technology service provider that can partner with WFD to manage this transformation and design and deliver the improvements or new solutions required. The key features of the transformation programme and target architecture will be: • A new data strategy and single data warehouse; • Robust requirements-gathering framework; • Standardised application development; • Effective change management processes; • Redeveloped application(s) for managing new opportunities, programmes during implementation, and monitoring risks, activities, outputs, and outcomes associated across the portfolio; • Designing and delivering a single reporting tool; and • Developing a new contact/stakeholder management application. We are expecting the new target architecture to be built on the Microsoft 365 platform, including but not limited to leveraging M365 capabilities available through: • Microsoft Power Platform, in particular PowerApps, PowerBI and Power Automate • Azure App service • Python • SharePoint • Outlook • Dynamics Business Central • Jet Reports The transformation programme will adopt an incremental and agile approach and be delivered between April 2024 to September 2025. The selected supplier will project manage each change project as part of the transformation programme, supporting/validating requirements gathering and performing all design, development, testing, and deployment tasks. A copy of the Systems Architecture Review, referenced in the 'Objective' section will be made available. It is anticipated that the winning provider will also need to take on the ongoing maintenance and support of Microsoft Dynamics Business Central, with an initial 12 month term. Internal change management activities will be led by nominated WFD staff, with the support of the supplier.