Awarded contract

Victim Referral Service

Details

Supplier(s)
Victim Support
Value
GBP 2,650,000
Duration
5 years
Topic
Call centre
Published
5 February 2024

Tender description

North Wales Police & Dyfed Powys Police are looking for Suppliers who can provide a Victim Referral Service to victims of crime within their respective Force areas. The tender will be structured in Lots; Lot 1 for the North Wales Police Service and Lot 2 for the Dyfed Powys Police Service. Each Lot will be evaluated separately and awarded to the top scoring supplier for that Lot. North Wales Police Procurement will lead on this tender on behalf of both Forces. The contract will commence on 1st April 2024 for an initial period of 3 years, with the option to extend for a further 2 years in multiples of 12 months. Potential suppliers should be aware that the TUPE regulations will apply to this tender/contract, detailed information will be provided to interested suppliers who sign and return the confidentiality agreement. Further information and documentation is available on the EU Supply/Bluelight E-tendering system at https://uk.eu-supply.com/login.asp?B=BLUELIGHT Any questions should be raised via the Messaging section of the Tender, please note that no correspondence will be entered into outside of the system. The closing date for responses is 2pm on 17th October 2023.

Timeline

  1. Completed: Award published5 February 2024
    Current notice
  2. Completed: Award date1 April 2024
  3. Next: Contract expiry date31 March 2029in 3 years

About the buyer

Police and Crime Commissioner for North Wales is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79512000 · Call centre
  • 85000000 · Health and social work services
  • 85320000 · Social services
  • 85323000 · Community health services
  • 98000000 · Other community, social and personal services

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Decision makers

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