National Museum of The Royal Navy Ticketing System (PIN)

Tender description

The National Museum of the Royal Navy (NMRN) is seeking to retender the ticketing and payment processing platform solution at Portsmouth Historic Dockyard (PHD) and the other 5 NMRN locations. This procurement is being conducted by NMRN Operations, the operating subsidiary of the NMRN. The purpose of this Prior Information Notice is to give early engagement to the future procurement to review the requirements of ticketing and secondary revenue systems. Subsequently, to secure the best solution, either through retention of the incumbent or appointment of a new vendor and implementation of a new solution. Suppliers interested in participating should download the attached PDF and register their interest by Midday of 27th February 2024. Please reach out with any comments or questions to tenders@nmrn.org.uk. The full Prior Information Notice can be found here; https://www.contractsfinder.service.gov.uk/Notice/b26f3293-6df4-4f10-968b-42e2cc3c732d Lot 1: Once the PIN period has ended the NMRN will engage in a Competitive Dialogue procedure for the ticketing system procurement, the proposal will consist of the following stages; 1. Selection Questionnaire (SQ)- Open to all bidders, evaluation of the SQs will be down-selected to a pre-determined* ranked number of suppliers to take forward into the Competitive Dialogue. 2. Invitation to Participate (ITP)- Only those selected from the evaluation will be invited to participate, whereby bidders will be asked to submit their proposed system, which will include interviews and demonstrations of the proposed system. 3. Final Detail Submission (FDS)- When the NMRN is satisfied the scope of requirement by the selected suppliers are sufficiently being met the FDS will be issued, this is the final stage to award the contract.