Microsoft Reseller Provider (“MRP”)

Tender description

Digital Health and Care Wales (“DHCW”, the “Framework Operator”) are seeking to procure a single supplier All-Wales Framework Agreement for a Microsoft Reseller Provider (“MRP”). Lot 1: Digital Health and Care Wales (“DHCW”, the “Framework Operator”) are seeking to procure a single supplier All-Wales Framework Agreement for a Microsoft Reseller Provider (“MRP”). The MRP will be required to provide licensing solutions in accordance with the ‘Public Sector Digital Transformation Agreement (“DTA”)’ that has been agreed with the Crown Commercial Service (“CCS”) or any subsequently agreed Microsoft public sector arrangement, should it be favourable to the Participating Authorities. The MRP is required to provide Microsoft licensing expertise to enable cost-effective solutions for applicable devices. The Framework Operator has identified the following services the appointed MRP is required to provide: a) Support in the management of Microsoft licensing arrangements to ensure that the Participating Authorities are correctly and optimally licensed. b) Provide a licence monitoring platform with the ability to allocate licences provided to sub organisations within the NHS Wales tenancy and view them in aggregate. c) Provide advice in changing the Microsoft licensing mix to meet new needs within the Participating Authorities. d) Ensure ongoing optimisation of the licensing arrangements to drive down costs and deliver best value for money. e) Work in partnership with the Framework Operator to deliver seamless management of the NHS Wales Microsoft estate, training and licensing position. f) Work with the Framework Operator in establishing software asset management policies and procedures which may include reviews of current policies and procedures and the current Microsoft estate. g) Assisting the Framework Operator with the most cost-effective deployment of Microsoft technology and anticipates that further supporting services associated with the platforms may be procured from the successful MRP. Please Note: The provision of software asset management services is specifically excluded from the scope of this procurement.