Consultancy Services - Digital Requirement

Tender description

The Supplier will provide a coaching, independent advisory and co-review service to the CPS digital and data function. This will encompass: 1. Review of governance and communications The Supplier will review the CPS's Change Assurance approach, Technical Design Authority, Service Standard assessment, and informal governance mechanisms, recommending any changes to ensure they ensure effective and consistent scrutiny of change. It will also review how teams engage with each other across the digital and data function, including tools, workflows, processes and ceremonies, to recommend approaches to improve openness and visibility of work. Deliverable: The Supplier will deliver a review of governance and communications within CPS's digital and data function recommending changes. 2. Participation in governance forums on key projects The Supplier will attend and participate in the assurance and governance of three key CPS programmes to enhance management, technical input and oversight. These are The Ensuring Service Continuity programme, The ServiceDesk transition, and The Future Casework Tools programme. Deliverable: The Supplier will provide consolidated recommendations on programme governance and assurance to the Chief Digital and Information Officer and SRO of each programme, drawing on their expertise and experience of successfully running other digital transformation projects. 3. Defining common ways of working across CPS's digital and data function The Supplier will review existing ways of working and recommend a set of behaviours, patterns and tools to better support internet-era ways of working (for example agile governance ceremonies, working in the open, improvements to workflows and processes). The deliverable will be coaching, workshops and/or masterclasses focused on ways of working, and designed in response to an understanding of the needs of teams and individuals. 4. Professional development plan for each member of CPS's technology leadership team The Supplier will provide one-to-one coaching sessions with each member of CPS's technology leadership team (3 people) to develop a personalised plan to develop their professional and leadership skills. The deliverable will be 3 professional development plans for the technology leadership team.