NCC1433 CRM Replacement Market Engagement
Details
- Topic
- Customer Relation Management software package
- Published
- 17 December 2024
- Source
- uk:find_a_tender
Tender description
Northumberland County Council is exploring the procurement of a strategic platform for providing a proactive customer experience, automating processes and providing workflow, all of which will improve our efficiency and the quality of the experience we can offer to our customers and staff. A Market Engagement document has been developed and is available for download, completion and return via the ProContract Tender Portal - www.procontract.due-north.com The submission date for return of the Market Engagement document is Friday 10th January 2025 at 12 Noon. Any queries relating to the Market Engagement Document are to be communicated via the ProContract Tender Portal - www.procontract.due-north.com Lot 1: Northumberland County Council is exploring the procurement of a strategic platform for providing a proactive customer experience, automating processes and providing workflow, all of which will improve our efficiency and the quality of the experience we can offer to our customers and staff. A Market Engagement document has been developed and is available for download, completion and return via the ProContract Tender Portal - www.procontract.due-north.com The submission date for return of the Market Engagement document is Friday 10th January 2025 at 12 Noon. Any queries relating to the Market Engagement Document are to be communicated via the ProContract Tender Portal - www.procontract.due-north.com
Timeline
- Completed: Pre-tender published17 December 2024Current notice
About the buyer
Northumberland County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48445000 · Customer Relation Management software package
- 72212445 · Customer Relation Management software development services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@northumberland-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@northumberland-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@northumberland-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@northumberland-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@northumberland-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@northumberland-county-council.gov |
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