Stale Pre-tender

NCC1433 CRM Replacement Market Engagement

Details

Topic
Customer Relation Management software package
Published
17 December 2024

Tender description

Northumberland County Council is exploring the procurement of a strategic platform for providing a proactive customer experience, automating processes and providing workflow, all of which will improve our efficiency and the quality of the experience we can offer to our customers and staff. A Market Engagement document has been developed and is available for download, completion and return via the ProContract Tender Portal - www.procontract.due-north.com The submission date for return of the Market Engagement document is Friday 10th January 2025 at 12 Noon. Any queries relating to the Market Engagement Document are to be communicated via the ProContract Tender Portal - www.procontract.due-north.com Lot 1: Northumberland County Council is exploring the procurement of a strategic platform for providing a proactive customer experience, automating processes and providing workflow, all of which will improve our efficiency and the quality of the experience we can offer to our customers and staff. A Market Engagement document has been developed and is available for download, completion and return via the ProContract Tender Portal - www.procontract.due-north.com The submission date for return of the Market Engagement document is Friday 10th January 2025 at 12 Noon. Any queries relating to the Market Engagement Document are to be communicated via the ProContract Tender Portal - www.procontract.due-north.com

Timeline

  1. Completed: Pre-tender published17 December 2024
    Current notice

About the buyer

Northumberland County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48445000 · Customer Relation Management software package
  • 72212445 · Customer Relation Management software development services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

Related topics

Topics related to NCC1433 CRM Replacement Market Engagement, ranked by notice volume.

View all topics
TopicCountValue
  1. 4,169
    £124.0bn

Related buyers

Buyers similar to Northumberland County Council.

View all buyers

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.