Expired contract

Customer Satisfaction Tracker

Details

Value
GBP 25,560
Duration
3 months
Topic
Research services
Published
18 December 2024

Tender description

This awarded contract is for a Customer Satisfaction Tracker that tracks and understands the attitudes of residential consumers and the quality of service they receive for each service they purchase. The Customer Satisfaction Tracker is Ofcom's key data source on levels of overall satisfaction across the communications markets (landline, mobile, fixed broadband and pay TV).

Timeline

  1. Completed: Award date5 November 2024
  2. Completed: Award published18 December 2024
    Current notice
  3. Completed: Contract expiry date31 January 2025

About the buyer

Office of Communications (Ofcom) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 73110000 · Research services

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Decision makers

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