Awarded contract

AMCV 331 - Telecare Managed Services

Details

Value
GBP 240,000
Duration
4 years
Topic
Health and social work services
Published
20 December 2024

Tender description

This is an award notice for AMCV 331 - Telecare Managed Services under the  Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126  framework, Lot 6. Services the Supplier is to deliver: • Manage the full contract, including liaising with the Customer as required • Facilitate the scheduled review meetings. • Deliver the referral management, installation, monitoring, de-installations, and fault processes for new telecare equipment provided by the Customer. • Manage the entire system effectively by coordinating the services, providing end-to-end service delivery systems seamlessly to the end user. The service provision will include: • Installation, deinstallation, fault management of equipment and peripherals • Call monitoring • Disaster recovery • Reprogramming (where required) • Reporting • Review and development of continuous improvement activities

Timeline

  1. Completed: Award date14 November 2024
  2. Completed: Award published20 December 2024
    Current notice
  3. Next: Contract expiry date13 November 2028in 2 years

About the buyer

Shropshire Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 85000000 · Health and social work services

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