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Closed tender

User Experience (Ux) and User Insight Platform

Details

Buyer
Ordnance Survey
Topic
Software package and information systems
Published
11 December 2024
Submission
20 January 2025
Source
uk:find_a_tender

Tender description

OS required a robust user research and usability testing platform that delivered valuable insights and facilitated market research into user behaviour, preferences, and interactions. Additionally, there was a need for access to a diverse participant pool, enabling 24/7 user insight testing with rapid results. This platform provides reliable data from a cohort of individuals, including those OS would not typically have had access to, ensuring comprehensive and inclusive insights. Lot 1: OS required a robust user research and usability testing platform that delivered valuable insights and facilitated market research into user behaviour, preferences, and interactions. Additionally, there was a need for access to a diverse participant pool, enabling 24/7 user insight testing with rapid results. This platform provides reliable data from a cohort of individuals, including those OS would not typically have had access to, ensuring comprehensive and inclusive insights.

Timeline

  1. Tender published11 December 2024
    Current notice
  2. Submission date20 January 2025

About the buyer

Ordnance Survey is Great Britain's national mapping agency, headquartered in Southampton and buying as a central government agency and non-departmental public body. Routes to market range from direct call-offs on approved government frameworks through to a full, formal procurement process. The agency also runs its own frameworks alongside those it draws on from central government departments. Ordnance Survey Limited buys goods and services on behalf of its wider group of trading companies.

Over the past 5 years, most of Ordnance Survey's contract awards have been in business services, software and information systems and IT services.

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