Employee Assistance Programme and Psychological Services

Tender description

Network Rail is inviting tenders for the provision of a comprehensive Employee Assistance Programme (EAP) (Lot 1) and Work Focused Psychological Services (Lot 2) as part of its ongoing commitment to employee health and wellbeing. These services will support Network Rail’s vision of sustainable health during Control Period 7 (1 April 2024 – 31 March 2029). The initiative aims to provide accessible, confidential resources to help employees manage personal and work-related challenges, enhancing productivity, engagement, and workplace satisfaction. The successful provider(s) will deliver services that align with Network Rail’s Occupational Health, Hygiene, and Wellbeing Strategy, fostering a positive, inclusive workplace culture while complementing existing initiatives. Further information is available on our website: www.networkrail.co.uk. Lot 1: Employee Assistance Programme 1. EAP Service: to provide an industry leading employee assistance programme [EAP] and robust critical incident response service to support the health and wellbeing of our employees, whilst effectively managing the organisational risk relating to reduced worker performance, incapacity, and sickness absence levels. Lot 2: Psychological Services 2. Psychological Service: to provide specialist psychological services that provides assessment and ongoing care for individuals with mental ill health, psychological disorders and mental health needs associated with increased risks; impairment to functioning and/or complex problems and who may have difficulties engaging in support and treatment.