ProCAD Support and Maintenance

Tender description

A maintenance & support contract is required to ensure the Computer Aided Dispatch mobilising system continues to provide NIFRS with a means of mobilising resources to emergency incidents. The support contract includes maintenance and support of all hardware and software, together with Windows, Oracle and application licences. This contr​act is vital to ensure NIFRS can maintain an effective response to emergencies. Lot 1: The support contract includes maintenance and support of all hardware and software, together with Windows, Oracle and application licences. This contr​act is vital to ensure NIFRS can maintain an effective response to emergencies. NIFRS require a CAD maintenance & support contract to run to support the Command and Control System. Additional information: The Client cannot guarantee any particular level of business within the Contract. Any information on value of business are for guidance only and no guarantee is given as to the exact value under this Contract. Any levels, or aggregate values of services, referred to are indicative only and shall not be binding on the Client.