Public Health Healthy Lifestyles Navigation Service

Tender description

H&F would like to ensure that residents receive the right support at the right time and that this is delivered through a compassionate and holistic approach. As there are already several public, private and community services provided in H&F supporting residents in achieving a healthy lifestyle, the provider will build upon the current provision and partner with our communities and services to deliver a multi-component, whole systems approach model that delivers a Universal, non-clinical, healthy lifestyle navigation service that is offered to all adults in the borough. This will be a universal service, however there will be a focus on targeting residents with the greatest risk of poor healthy life expectancy, for example those with long-term conditions and/or with one or more behavioural risk factor (e.g., smoker, poor diet, inactive, overweight, poor mental health), as well as any further priority groups identified by local data. The Proposed Service: The core element of this offer will be delivery of a user-friendly navigation service that comprises of navigators/coordinators who can help residents develop and maintain healthy lifestyle habits, support the prevention and management of long-term conditions, and reduce health inequalities. The service will sit alongside a new Tier 2 adult weight management service and enhanced mental health support, with health coach, nutritionist, and psychologist support in-reaching to the navigation service where clinical support is required. The provider will need to establish clear pathways between service elements and ensure a seamless transition across elements that are delivered by different providers. They will lead on engagement, outreach and partnership working, directly recruit service users and generate referrals. This will be universal but also targeted towards identified, at-risk groups as agreed within H&F.