Surrey Heartlands Hospital Discharge Service for Children and Adults with Complex Needs

Tender description

Behaviour support to children and adults with complex needs, including people with Learning Disability (LD), autism, and mental health issues, to enable the people to live their best life in their communities and to reduce high risk behaviour which results in restrictions and exclusions. This service focuses on a cohort of CYP within Surrey Heartlands in mitigation of potential harm to they or their families and to address significant impact on the Surrey Heartlands urgent care system most particularly on A&E, Paediatric ward staff, CAMHS services and social care . Lot 1: Behaviour support to children and adults with complex needs, including people with Learning Disability (LD), autism, and mental health issues, to enable the people to live their best life in their communities and to reduce high risk behaviour which results in restrictions and exclusions. The service will offer support in a variety of settings, including care homes, hospital wards or family homes. This includes direct work with the person as well as training for the people supporting them. The methodology employed meets the needs of the Hospital Discharge Service. The service provider collaborates with health and care system organisations already working with the identified CYP to understand current service provision and identify directed support for the challenges faced and achievements being made, advising on environmental adaptations, client suitability and staff capability needs. Support to CYP and their families can include the following types of activity: ▪ Understand a CYP's preferences and what motivates them ▪ Rapport build with the CYP and their network ▪ Create a Transition Support Plan ▪ Person specific training in Transition Plan ▪ Accompany a CYP to a home ▪ Ensuring the CYP supported has an active voice in planning their support delivery