WA17305 - Lived Experience Services across the South East H&J Secure Estate

Tender description

NHS England Health & Justice South East (the Commissioner) is considering re-commissioning Lived Experience Services across the South East Health and Justice secure estate. The contribution of service users who have first-hand experience of using the healthcare services within the secure establishments is essential to the delivery of effective services and informing the commissioning process. The Commissioner is committed to listening and acting upon the voice of the service user in the design, delivery and ongoing performance of healthcare services. The aims of the Lived Experience Service are: • To ensure all service users are able to effectively contribute to the continuous improvement of healthcare services, as well as being supported to have an independent voice, through various forms of consultation and regular feedback to secure setting management, the healthcare providers and commissioners • To ensure service users are able to inform decision-making in relation to healthcare provision • To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the H&J system are equivalent to those in the wider community. The service will be expected to consult / engage with service users on the full range of healthcare services delivered within the establishments via delivery of both on-site and remote service user engagement / participation activities. The service must hold independence from other (e.g. healthcare) service provision in the specified secure settings in order to have the ability to act as an independent and critical friend. The following establishments likely to be in scope, and likely Lots, are: • Kent and Medway prisons - HMP Swaleside, HMP Elmley, HMP Standford Hill, HMP Maidstone, HMP/YOI Rochester, HMP/YOI East Sutton Park and HMP Cookham Wood • Surrey prisons - HMP Send, HMP/YOI Downview, HMP Coldingley, HMP/YOI High Down and HMP/YOI Bronzefield • Thames Valley prisons - HMP Grendon, HMP Springhill, HMP Huntercombe, HMP Bullingdon and HMP Aylesbury • Sussex, Hampshire and Isle of Wight (IOW) prisons - HMP Ford, HMP Lewes, HMP/YOI Winchester and HMP IOW • South East Immigration Removal Centres (IRCs) – Gatwick IRC (Brook House & Tinsley House) and Campsfield House IRC • South East Children and Young People’s (CYP) establishments - Lansdowne Secure Children's Home, Swanwick Lodge Secure Children's Home, Oasis Restore Secure School and the South East Framework for Integrated Care Community Services. It is anticipated that the contracts will commence on 1st April 2025. The contract term is yet to be confirmed. The contract values have yet to be finalised. However, the Commissioners have an indicative budget of £15,000 per establishment, giving an indicative annual contract value of £405,000 across all of the Lots. These figures have been based on the current contract values and could be subject to change. At this time, the Commissioner would like to determine the level of provider interest in delivering these services and seeks responses to a questionnaire. If you are interested in these services, please submit a completed market sounding questionnaire by 12 noon, on Tuesday 29th October 2024, using the messaging function within Atamis.