Provision of Catering and Hospitality Services within Swansea University

Tender description

Swansea University is seeking to procure a service provider as a long-term partner to deliver food and beverage services across the following revenue streams: - Fuelling (meals and sit-down service) - Snacking (grab and go and café offers) - Delivered hospitality food and beverage provision - Conference and event food and beverage provision - Summer school food and beverage provision - Vending The proposition covers the Singleton campus and Bay campus at Swansea University, to deliver delicious food experiences which consider the unique needs of our student and staff community through diversity of offer, balanced nutrition, affordability, and an ethical supply chain. The University is looking for a service provider who has scope and ambition to deliver a best-in-class quality food and beverage offer, is agile enough to meet the changing needs of the diverse customer base, is focused on driving penetration and volume, and delivers against Swansea University’s values. Swansea University Catering Vision “To provide an outstanding, sector-leading catering, retail and hospitality service that meets the needs and exceeds the expectations of students, staff and visitors to the University. To be a core and critical component of an inclusive, vibrant, satisfied and engaged campus community. To be financially and environmentally sustainable, and to dynamically respond to the growth and development of the University.” Please note the contract value stated below is the tendered return to the University. Lot 1: Swansea University is seeking to procure a service provider as a long-term partner to deliver food and beverage services across the following revenue streams: - Fuelling (meals and sit-down service) - Snacking (grab and go and café offers) - Delivered hospitality food and beverage provision - Conference and event food and beverage provision - Summer school food and beverage provision - Vending The proposition covers the Singleton campus and Bay campus at Swansea University, to deliver delicious food experiences which consider the unique needs of our student and staff community through diversity of offer, balanced nutrition, affordability, and an ethical supply chain. The University is looking for a service provider who has scope and ambition to deliver a best-in-class quality food and beverage offer, is agile enough to meet the changing needs of the diverse customer base, is focused on driving penetration and volume, and delivers against Swansea University’s values. Swansea University Catering Vision “To provide an outstanding, sector-leading catering, retail and hospitality service that meets the needs and exceeds the expectations of students, staff and visitors to the University. To be a core and critical component of an inclusive, vibrant, satisfied and engaged campus community. To be financially and environmentally sustainable, and to dynamically respond to the growth and development of the University.”