Closed tender

ITSM (IT Management Service) Solution

Details

Topic
Office and computing machinery, equipment and supplies except furniture and software packages
Published
9 October 2024
Submission
8 November 2024

Tender description

This procurement is for an Enterprise IT Service Management (ITSM) solution to support L and Q. The goal is to acquire a SaaS Enterprise ITSM platform that seamlessly integrates IT, HR (Case Management and Employee Lifecycle), and Facilities, with potential for expansion across other organisational areas. The platform is expected to enhance service delivery, improve alignment with business operations, optimise resources, and manage risks. Additionally, a managed service specifically for the ITSM system is required to deliver ongoing support for the platform to ensure its continuous performance, maintenance, and scalability. Lot 1: This procurement is for an Enterprise IT Service Management (ITSM) solution to support L&Q. The goal is to acquire a SaaS Enterprise ITSM platform that seamlessly integrates IT, HR (Case Management and Employee Lifecycle), and Facilities, with potential for expansion across other organisational areas. The platform is expected to enhance service delivery, improve alignment with business operations, optimise resources, and manage risks. Additionally, a managed service specifically for the ITSM system is required to deliver ongoing support for the platform to ensure its continuous performance, maintenance, and scalability.

Timeline

  1. Completed: Tender published9 October 2024
    Current notice
  2. Completed: Submission date8 November 2024

About the buyer

London & Quadrant Housing Trust is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 30000000 · Office and computing machinery, equipment and supplies except furniture and software packages
  • 48000000 · Software package and information systems
  • 72000000 · IT services: consulting, software development, Internet and support

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

68 similar open tenders

See more open tenders related to ITSM (IT Management Service) Solution.

Explore all open tenders

Related topics

Topics related to ITSM (IT Management Service) Solution, ranked by notice volume.

View all topics
TopicCountValue
  1. 1,745
    £636.1bn
  2. 1,497
    £10.1bn

Related buyers

Buyers similar to London & Quadrant Housing Trust.

View all buyers

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.